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Katherine Macchiarola

Aeris, Customer experience, X-Ray Diffraction (XRD) »

[9 Nov 2017 | ]

I recently had the pleasure to visit a new Aeris customer in Orlando, FL – Louis C. Herring Laboratory. This service lab has been in business for over 60 years, specializing in the analysis of kidney stones, also known as urinary calculi. What I found amazing about this site is that their Aeris actually replaced a Philips Analytical PW1840 system, our first generation benchtop XRD produced in the early 1980s. Their PW1840 ran for three decades, amassing over 41,000 hours of operating time and requiring little to no service through …

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