Manufacture of the Mastersizer 2000 ceased in 2015 and Malvern Panalytical gave a commitment to fully support the Mastersizer 2000 for the following 7 years. Many of the electronic and hardware components used within the system are no longer manufactured by Malvern Panalytical’s suppliers. This means that, from April 2022, we will no longer be able to guarantee the availability of the spare parts required to maintain the Mastersizer 2000.
How to ensure measurement continuity
Malvern Panalytical understands that the Mastersizer 2000 forms a critical part of our customers’ business processes. Failure to upgrade to a fully supported system in a timely manner puts measurement continuity at risk. This may jeopardize the ability of our customers to deliver their products or services to the quality standards they require.
Thousands of users have already made the successful transition from the Mastersizer 2000 to the Mastersizer 3000, many of them working in highly regulated environments. Experience shows that in regulated environments, extra time must be factored into the process to ensure on-time migration of critical methods and satisfactory completion of the more extensive validation requirements.
It is therefore imperative that all Mastersizer 2000 users ensure measurement continuity by upgrading to the latest technology ahead of the April 2022 deadline. To do nothing or delay transition planning risks measurement interruption that may directly impact business performance. Malvern Panalytical offers a proven, supported pathway for upgrading to Mastersizer 3000 that is tailored to your industry and your requirements, easing method transfer and preserving existing data.
What to do next
Visit our Upgrade Page and complete the form to request an upgrade consultation, and our specialist teams will work as your partners to fully understand your needs and timescales. They will give information on our exclusive trade-in offers for Mastersizer 2000 customers and advise on your next steps, work with you to develop a transition plan and support you through to installation, commissioning and beyond.
Moving to the class-leading Mastersizer 3000 will provide you with immediate access to the extended capabilities of this smaller footprint, even easier-to-use system. Advance planning is critical to ensure sufficient time for a seamless transition as you migrate methods and complete all necessary validation in order to safeguard measurement continuity. The Mastersizer 3000 also has self-installation and remote support options available – especially useful during times like we are currently facing.
Malvern Panalytical is committed to supporting you every step of the way. Our industry specialists, technical, engineering and applications experts have experience in helping thousands of sites around the world to streamline this change.