Author Archives: Michel Terray

I am marketing manager for Western Europe at Malvern Instruments and I have worked for more than twenty one years and consider myself to be a hard-working person. My main competencies are direct marketing and communication. I do a lot of lectures in congress, seminars, or on internet via webex. I spend my time generating leads for account managers. I like hunting customers. This is the best activity of the sales process. I like meeting people and discovering what they do and how they can be interested by our products. I think, one of my main roles is to put in a clear language, what we are offering honestly and scientifically. I am also very much concerned by the level of support we propose to the customers and I spend a large amount of my time to solve application issues and to run users trainings wherever I can (universities, congress, training centers). I am also in charge of a team of application specialists (particles size, rheology and chromatography). I like the academic relationship we develop together and I like to take care of their environment at work and their carrier. When not working on products promotions for Malvern, I like to spend my time in skiing and cycling in the mountains and surfing in summer. This is the best way I've found to disconnect from work and regenerate energy.