Customer Experience


Published 5 May 2021

Help for my instrument – one step away

What is the best way to get support for your Malvern Panalytical instrument? Well, we have several methods, and I am going to let you in on a secret. The easiest is through our new web portal. Just fill in…READ MORE >

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Published 28 Apr 2021

Our role in advancing global SARS-CoV-2 vaccine research

With 7 different Covid-19 vaccines now publicly available and ~1 billion doses having been administered, now is a good time for an interim review of how Malvern Panalytical has been able to support these developments. We are proud to share…READ MORE >

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Published 21 Apr 2021

Rush orders for a system?

Rush orders – there are times when we need something quickly, with fast delivery. And this can also happen with rush orders for laboratory equipment, like a Zetasizer, an OMNISEC, or any of our systems. If you are in a…READ MORE >

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Published 6 Apr 2021

Settings for Zeta potential in water treatment

The Zetasizer uses electrophoretic light scattering to find the charge of particles. This charge can mean the difference between dispersed particles and flocculated sediment. That is why Zeta potential in water treatment is important to get cleaner H2O: we want…READ MORE >

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Published 17 Nov 2020

Gold star for the Mastersizer 3000!

I’m extremely proud to say that our Mastersizer 3000 has been awarded a GOLD Seal of Quality by Select Science. This reflects more than 100 reviews and an average rating of 4.5 out of 5! Smarter particle sizing The Mastersizer…READ MORE >

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Published 27 Oct 2020

Safe Environments Pty Ltd, Australia’s first NATA accredited lab for respirable silica ISO compliance

Industry members depend on service

Previous testing of respirable silica dust using FTIR was providing

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Published 12 Aug 2020

Material Measurement with NIR

We are often asked questions like, “how do I measure my product using ASD near-infrared (NIR)?” Of course, my standard answer is, “it depends.” Since so much depends on the assumptions and conditions, I thought it would be useful to…READ MORE >

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Published 22 Jul 2020

Farewell to the Zetasizer Nano – with 64k+ citations

The Zetasizer Nano in review… When we introduced the Zetasizer Nano at www.zetasizer.com in 2003 it was ground-breaking. There were several reasons for it. For instance, a step-change development that created an entirely new generation of lab equipment. At the…READ MORE >

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Published 8 Jul 2020

How Lucky Am I?

I work at an organization that is behaving with absolute fairness and integrity throughout the pandemic. I have colleagues who have kept our site open, in a safe way, to continue serving our customers. I owe a particularly big ‘Thank…READ MORE >

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