Tag Archives: customer support


Published 11 Sep 2012

We are what we were and will be what we are

A J Weberman believed that you are what you throw away.  He then proceeded to raid the trash cans of celebrities such as Bob Dylan in order to discover what made them tick. What makes Malvern tick? I guess you…READ MORE >

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Published 3 Feb 2011

The challenges and rewards of providing world-class customer support

Having started my career flying fast-jets, I am always a little apprehensive these days at parties when people ask me what I do now and I say; “I’m a customer support helpdesk manager for a scientific instrumentation company”.  To which…READ MORE >

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